Simple, flat pricing
One price.
No per-seat surprises.
Choose a predictable workspace plan for your service team, with unlimited employees and QueAssist included.
QueueDesk gives SMB service teams ticketing, employee intake, SLAs, approvals, and QueAssist under one predictable workspace price. Growth is $99/month, or $79/month when billed annually, for up to 10 agents and unlimited employees.
Flat plan pricing
One price covers agents, employees, and QueAssist. Adding a team member doesn't change your bill.
QueAssist included
500 credits on Growth covers most teams' monthly volume. Top up if you need more.
Predictable every month
No per-seat math. No overages. What you see on the plan card is what you pay.
Starter
Run a small internal desk with no time limit.
Growth
Operate one service desk across IT and business teams.
Scale
Give growing departments more capacity and control.
Growth covers a 10-agent service team for $99/month (or $79/month billed annually), with unlimited employees and 500 QueAssist credits.
See full comparisonCommon questions
Do you charge per agent?
No. QueueDesk charges a flat monthly fee per organisation. Growth at $99/mo includes up to 10 agents and unlimited employees.
What counts as a QueAssist credit?
One triage run, one portal chat turn, one agentic resolution attempt, or one agent draft reply. Viewing tickets is always free.
Can I start free?
Yes. Starter is free forever — 3 agents, unlimited employees, 50 QueAssist credits. No credit card required.
How do we migrate our existing tickets to QueueDesk?
Contact us and our team will help you plan the move. Bulk-invite your team via CSV on day one, export what you need from your current tool, and we'll guide you through getting live — hands-on support for early customers.
How easy is it to set up our team?
QueueDesk is designed for same-day go-live. In under an hour, you can configure your support email forwarding, customize ticket fields, and launch your employee portal.
- No setup fee or consultant required
- Same-day go-live on any plan
- Annual billing saves 2 months
- Enterprise: custom SSO, audit, SLAs
Get started today
Ready to switch from per-seat pricing?
Free Starter to evaluate. Upgrade to Growth when your team is ready.
Free forever on Starter · No credit card required